December 5, 2018 Welcome to the Health System Services family—we’re grateful to have the opportunity to be part of your health care team. By now, you may be aware that your home medical equipment and respiratory provider, Complete Home Care, has joined Health System Services. Change is never easy, and it always comes with questions. We are committed to answering yours, and making this a positive transition that serves your unique medical needs. To be clear, no action is needed from you. All the details of your care or your loved one’s care, from records to order history, have been securely transferred directly to Health System Services. In addition, you are not losing services—in fact, you are gaining some. With Health System Services, your support will be stronger than ever and your product choices broader than ever. If you have any questions, please text us securely at (716) 257-4376. We are also available by phone at (716) 283-4879, online at, in person at our Wheatfield retail location, or by appointment at our Orchard Park and Buffalo offices. For more than 20 years, we have supported patients, families, and caregivers—improving quality of life, with compassion and integrity. Our promise is to ensure that you have a seamless transition. Please stay in touch, and we’ll do the same. Wishing you a happy and healthful holiday season, Robert Minicucci CEO, Health System Services  

How we serve

Respiratory & CPAP

Western New York's leading CPAP and respiratory services provider. Consult our Respiratory Therapists to learn about solutions available to you. 

Home Modifications

Home accessibility and accident prevention give peace of mind for you and your loved one. Speak to one of our Certified Access Consultants to learn about potential risks in your own home. 

Home Medical & Mobility

With a full range of home modification and home medical equipment, our goal is to improve quality of life and ensure safety for your loved one as they enjoy the comfort of their own home.

What our customers have to say

We are grateful for our clients and customers who have trusted Health System Services with their care, and the privilege to serve them.

"Knowledgeable, kind, and truly understanding of my needs...a one-stop shop."

-Michelle M. , Customer

“Consistent service, good equipment, excellent people, and proper training. What more could you want?”

-Perry Caldwell, Customer

“Like no other provider, HSS understands the long-term care environment. They work hard to save us time and money.”

-Randy Girlach, CEO, Schofield Care

“I have worked with Health System Services at several facilities that I managed. Everyone in the company provides a high level of personable service. They are very responsive to the needs of the client and the resident.”

-Keith Chambery, Hospital & Health Care Professional

Let us know how we can serve you today.