Below is a sample of the services we provide to our patients, in addition to the medical equipment and supplies provided. These services are offered at no additional cost to you or your insurance program.

• Delivery: 100 miles
• 24 hour emergency service
• Evaluation of client for specialized products.
• Evaluation of client’s home & workplace for wheelchair accessibility
• Evaluation of client’s feasibility for wheelchair transport
• Time and travel to secure proper documentation for patient
• Time and labor involved with trial fittings and product sampling
• Labor for warranty repair of defective products
• On-time pick-up, delivery, and servicing of product
• Monitoring use of product
• Billing of primary or secondary payer sources
• Rework of denied claims
• Instruction on equipment operation and safety to client, family and caregiver
• Follow-up with patient, caregiver, and/or family to check compliance and equipment performance.
• User compliance reports
• Product and technology training for physicians and therapists
• Arrange for patient travel
• In-store health clinics (blood pressure, respiratory, glucose, etc.)
• Cleaning of equipment
• Maintaining well stocked showroom for product selection
• Loaner products while client’s product is in for service
• Respiratory health education to seniors in assisted living centers
• Labor to build or assemble and test sophisticated mobility equipment
• Providing additional E tanks at no charge
• Provide oxygen conserving devices for client’s ease of portability of O2
• Providing equipment in special cases prior to being able to bill for them
• Accepting assignment (accepting a lesser payment rate than what is
  possible)